Frequently Asked Questions

Our call center is available to assist you during the following times:
  • Monday to Thursday: 9:00 AM - 9:00 PM
  • Friday: 9:00 AM - 9:00 PM
  • Saturday: 10:00 AM - 5:00 PM
  • Sunday: Closed

We understand the importance of flexible access to your stored items. Our access hours are as follows:
  • Daily: 6:00 AM - 10:00 PM
For those requiring 24-hour access, please contact us at (803) 285-8002 for further details.

At Safe Self Storage, we strive to provide comprehensive amenities to enhance your storage experience. These include:
  • Drive-up access for convenient loading and unloading
  • Fenced and gated premises for added security
  • Security cameras to monitor facility activity
  • Online bill payment for easy account management

We have two convenient locations to serve you:
  • 790 Lancaster Bypass E, Lancaster, SC 29720
  • 2733 Lesslie Hwy, Rock Hill, SC 29730

Yes, each of our locations is situated near prominent landmarks:
  • Lancaster Facility: Across the street from La Chalupa Mexican Restaurant & the Lancaster County Central Magistrate Court Building
  • Rock Hill Facility: Next to the Lesslie Food Shop, near the junction of State Route 6 & Catawba Church Rd.

Paying your storage bill is simple with Safe Self Storage. You can conveniently pay online through our secure payment portal. If you have any questions or need assistance, our call center is available during office hours to help. Payment Methods Accepted: Mastercard. Visa, Discover, ACH. Chime

You can make cash payment by opening a Chime account at
  1. Open a Chime account online and they will mail you a debit card
  2. There are NO fees, no minimum balances, no matter your credit rating
  3. You can add cash to your Chime account at 60,000+ fee-free¹ ATMs at stores like Walgreens®, 7-Eleven®, CVS Pharmacy®, Circle K, Target® & more
  4. Find locations near you at
  5. Call us at 803-285-8002 or go online to our website and use your Chime card to make your payment!

Yes, you can easily rent a storage unit online through our website. Simply browse our available units, select the one that suits your needs, and follow the prompts to complete your reservation.

Yes, we offer temperature-controlled storage units at select locations. Please contact our call center at (803) 285-8002 for availability and pricing.

For any inquiries or assistance, please feel free to reach out to our friendly customer support team at (803) 285-8002 during office hours. We're here to help with any questions or concerns you may have regarding your storage experience with us.